Terms of Service

1. Definitions

• "Service" — the Flatka web application, API, and all related features.
• "Operator" — ФОП Колодяжний Дмитро (Dmytro Kolodiazhnyi), Kharkivska 12/7, Sumy, 40000, Ukraine.
• "User" — any person or entity that accesses or uses the Service, whether registered or not.
• "Content" — all data, listings, text, images, analyses, translations, and materials available through the Service.
• "Premium" — the paid access tier. It is sold as a one-time Pass that does not renew, not as a subscription. "Pro" is a separate tier for real-estate professionals.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Prohibited Conduct

The following activities are strictly prohibited and may result in immediate termination:

• Reverse engineering, decompiling, or disassembling the Service or its components
• Circumventing authentication mechanisms or security measures
• Sharing, reselling, or sublicensing account access or a paid Pass
• Accessing another User's account without explicit authorization
• Transmitting malware, spam, or any harmful content
• Impersonating any person or entity
• Scraping, crawling, or using automated tools (bots, scripts) to access or extract data from the Service
• Using the Service in any manner that violates applicable laws or regulations

4. Intellectual Property & Database Rights

All software, design, code, algorithms, and AI models within the Service are the property of the Operator and are protected by copyright and applicable intellectual property laws.

AI-generated analyses, translations, cost breakdowns, and other original content produced by the Service are the intellectual property of the Operator. Original listing data (descriptions, images, prices) remains the property of the respective publishers and platforms from which it originates.

The Service aggregates publicly available data and adds value through AI processing. The Operator respects the intellectual property rights of third parties and provides a content removal mechanism for rights holders.

5. Nature of the Service & Third-Party Data

Flatka is a search engine and data aggregator that indexes publicly available real estate listings from third-party platforms and enhances them with AI-powered analysis, translations, and usability features. Flatka does not create, own, or control the original listing content.

• All listing data (prices, descriptions, images, contact details) originates from and remains the intellectual property of the respective publishers and platforms.
• Flatka links to the original listing on the source platform. A post from a closed community may have no link an outsider can open; where that is the case the listing says so instead of pretending otherwise.
• Listing descriptions displayed on Flatka are AI-processed summaries and may differ from the original text. Users should consult the original listing for the authoritative version.
• Photos from the four marketplaces are referenced from their original hosting servers and are not stored by the Operator. Photos attached to social posts cannot be linked that way, so a copy is stored on the Operator's own servers; it is removed on request.
• AI-generated analyses (cost breakdowns, condition assessments, translations) are the Operator's original work and do not represent statements by the listing publisher.

The Operator is not a real estate agent, broker, or party to any transaction. The Operator does not verify, endorse, or guarantee the accuracy, legality, or availability of any listing. Users must independently verify all listing details before making any rental or purchase decision.

If you are a listing publisher or platform operator and believe your intellectual property rights are affected, please contact us at contact@flatka.pl and we will promptly address your concern.

6. AI-Generated Content

The Service uses artificial intelligence to generate translations, summaries, cost analyses, and other content. AI-generated content is provided on an "as is" basis and may contain inaccuracies, omissions, or errors. The Operator makes no representations or warranties regarding the correctness of AI output. Users must not rely solely on AI-generated content when making financial or legal decisions. The Operator shall not be liable for any loss, damage, or expense arising from reliance on AI-generated content.

7. Accounts

You are solely responsible for all activity under your account. You must maintain the confidentiality of your credentials and notify us immediately of any unauthorized use. One person may maintain only one account. Account sharing is prohibited.

We reserve the right to suspend or terminate any account at our sole discretion, with or without notice, for any reason including suspected violations of these Terms, fraudulent activity, or inactivity exceeding 12 months.

8. Payments, Passes & Subscriptions

• The one-time Pass is the only thing we sell. It is a single payment granting time-limited access.
• A Pass does not auto-renew and never triggers a recurring charge. Access ends when the Pass period expires, and there is nothing to cancel. We do not currently sell any subscription, and the Service holds no payment method of yours.
• Pro, for real-estate professionals, is not sold self-serve at the moment. If we start selling a renewing plan, these Terms will say so before it goes on sale.
• Free trial periods, when offered, require no payment method and do not automatically convert to a paid plan. When a trial ends, access returns to the free tier and nothing is charged.
• Prices are displayed in the currency applicable to your region. Sales tax and VAT are determined and collected by Paddle based on your location, and are shown at checkout before you pay.
• A price change never affects a Pass you have already bought.
• Refunds are governed by our Refund Policy: 14 days from payment, for any reason or none. Requests go to Paddle at paddle.net or to us at contact@flatka.pl.
• The Operator reserves the right to modify, limit, or discontinue paid features at any time.

9. Fair Use & Rate Limiting

The Service implements rate limiting and fair use policies to ensure quality for all Users. Exceeding reasonable usage thresholds may result in temporary or permanent restriction of access. The Operator defines reasonable usage at its sole discretion and may adjust limits without prior notice.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. The Operator does not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components.

11. Limitation of Liability

To the maximum extent permitted by applicable law, the Operator, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of or inability to use the Service, regardless of the theory of liability. In no event shall the Operator's total aggregate liability exceed the amount paid by you for the Service during the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Operator and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

The Operator may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service ceases immediately. Sections 4, 6, 10, 11, 12, and 14 survive termination.

14. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of Ukraine, without regard to conflict of law principles. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Ukraine.

For EU/EEA consumers: nothing in these Terms limits or overrides your mandatory rights under the consumer protection laws of your country of habitual residence (Regulation (EC) No 593/2008, Article 6). Where those mandatory protections provide greater rights than these Terms, the local laws prevail. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days in advance. Your continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree with the updated Terms, you must stop using the Service and delete your account.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Force Majeure

The Operator shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet outages, or third-party service disruptions.

18. Contact

ФОП Колодяжний Дмитро (Dmytro Kolodiazhnyi)
Kharkivska 12/7, Sumy, 40000, Ukraine
Email: contact@flatka.pl
All the ways to reach us: flatka.pl/contact